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OMNICHANNEL COMMERCE
Run every channel fromone connected operating model
Connect direct commerce, marketplaces, retailers, wholesale, dealers, professionals, referrals, creators, inventory, fulfillment, finance, and support.
Unified Product and Channel Data
Prepare products, assets, pricing, identifiers, inventory, and channel requirements from coordinated sources.
Inventory and Order Orchestration
Coordinate availability, order capture, routing, holds, fulfillment, returns, and exceptions across channels and locations.
Retail and EDI Workflows
Support item setup, purchase orders, acknowledgments, shipping notices, invoices, compliance, and retailer-specific processes.
Cross-Channel Customer Service
Prepare products, assets, pricing, identifiers, inventory, and channel requirements from coordinated sources.
Role-Based Administration
Create the right workspace for catalog teams, channel teams, operations, finance, support, administrators, and leaders.
Executive Visibility
See performance, inventory, orders, system health, risks, and ownership in the Looking Glass Control Tower Admin Portal.