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ROCKERZ CUSTOMER STORY

Connecting commerce, community, and operations for an action-sports brand

Rockerz brings together products, customers, participants, partners, and community experiences within the skating and action-sports market.

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Rockerz's connected operating hub, linking products, community, events, partners, commerce, orders, support, and integrations around one shared core

  • Industry

    Skating

  • Markets

    Direct | Community | Global

  • Channels

    Direct | Events | Partners | Digital

  • Platform

    Connected Commerce & Community Operations

  • The Operating Challenge

    A lifestyle and action-sports business may need to coordinate products, content, commerce, customer accounts, events, partners, referrals, community activity, fulfillment, and support without creating a different disconnected process for each audience.

  • The Platformz Approach

    Platformz applies a reusable operating foundation that can be configured around Rockerz products, users, channels, workflows, partners, and future business models.

Connected Capabilities

  • Product and Content Management

  • Direct Commerce

  • Customer Accounts

  • Partner and Referral Experiences

  • Orders and Fulfillment

  • Community and Event Workflows

  • Support and Administration

  • Operating Visibility

Architecture and Portals

Role-based experiences can support customers, participants, partners, administrators, and operating teams while using shared products, customer information, content, and workflows.

Rockerz dealer dashboard showing recent orders, volume discounts, and a newsletter subscribe panel
Rockerz storefront product page for Purple Tiger Critter Covers with colour options and reviews
Referral partner portal with follower rewards, testimonials, wallet balance, and recent withdrawals
Product customizer letting a buyer set zone colours on a pair of Rockerz covers

Looking Glass Control Tower Admin Portal Views

Looking Glass control tower views: an executive overview flanked by an inventory control tower and a system health board

  • Commerce Performance

  • Products and Inventory

  • Orders and Fulfillment

  • Customers and Partners

  • Projects and Campaigns

  • System Health

  • Open Risks and Actions

What Comes Next

The platform can expand as Rockerz adds products, communities, partners, events, channels, and new digital experiences.

The Rockerz operating foundation extending outward to new products, communities, and channels
Request a BlueprintExplore the Multi-System Operating Platform