Manage images and brand assets

Prepare the image for its use

The media library accepts PNG, JPEG and WebP images within its displayed size and dimension limits. Uploaded images begin as drafts. Image processing normalizes supported files; new SVG uploads are not accepted.

1. Choose the real approved artwork or image for the page.
2. Upload it with useful alt text and any needed caption.
3. Review the private preview, publish the image and copy its public path.

• Use transparent PNG or WebP artwork when the logo needs to match the page background.
• Do not publish screenshots containing private customer information, credentials or invented operating results.

Replace an image without breaking a page

Uploaded original bytes are immutable. Upload a replacement image, publish it and update the relevant content entries. A media item still used by published content must be replaced there before it can be unpublished.

• Check the image crop and legibility on mobile and desktop.
• Keep alt text useful to a person who cannot see the image.
• Review favicon and social-preview settings when changing shared brand assets.

If an upload or publication fails

Check the file format, file size, dimensions and visible error. Do not rename an unsupported file extension to disguise its format.

• The intended use and supported file type.
• The file’s size and dimensions.
• The media reference and visible error, with private imagery removed.